Insert or Remove SIM & Memory Card

Insert or Remove SIM & Memory Card

Get instructions about how to install or remove a SIM or memory card for your device.

INSTRUCTIONS & INFO

Prenote info

SIM card may already be inserted. For help activating a new SIM card, visit Activate and Use Your Device. MicroSD/memory cards expand the storage capacity of device and are sold separately. This device can use a microSD card up to 1TB.

In this tutorial, you will learn how to:

 

• Locate SIM tray
• Insert or remove SIM and microSD card

 

The No SIM icon will be displayed in the Notification bar when there is no SIM card in the device.

 

 

Locate SIM tray

The SIM tray is located on the top left side of the device. To insert a SIM or microSD card, insert a SIM tool into the small hole to eject the SIM & microSD tray.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen, swipe down from the Notification bar with two fingers > settings Settings icon > scroll to and select Storage > select the storage drop-down icon > desired memory card > eject Menu icon > Eject.

Image 1  

 

Insert or remove SIM and microSD card


Image 2 

• Insert or remove the Nano-SIM card into the SIM tray with the gold contacts facing down and the notched edge on the bottom right. Gently press the SIM card in until it clicks into place.
• Insert or remove the microSD card into the SIM tray with the gold contacts facing down and the notched edge on the bottom right. Gently press the microSD card in until it clicks into place.
 

 

Storage

Internal Memory: Up to 128GB
External Memory: Up to 1TB

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